Located in beautiful Bracebridge, Muskoka.


230 Ecclestone Drive
Bracebridge ON Canada
P1L 1G4




We are currently operating at an 8 person capacity in accordance with Gov’t of Ontario Guidelines.  We look forward to welcoming you into our shop and signing in bicycles for repair during business hours.

January and February Hours

Closed for the Winter

Available by Appointment

Reserve a Bicycle for 2022 by e-mailing us today!

Re-Opening Spring 2022 – when the snow and ice ebb

Subject to Change due to COVID-19



We will always strive to give you the best customer service, complete with a smile!

All new bicycles purchased at Ecclestone Cycle come with a Six Month Adjustment Warranty (please visit our Warranty Service page for complete details).

We do accept trade-ins at our discretion and at our evaluation toward the purchase of a new bicycle.  In general, we accept bicycles we have sold and those manufactured by reputable bicycle brands.  We do not accept department store bicycles as trade-ins.  We do not do consignments sales.

At this time we do not offer store credit or payment plans.

All bicycles signed in for service/repairs must be picked up within 15 days of notification of completion of work order.  A $30 storage fee will apply for bicycles left beyond this period. Should you fail to pick-up and pay your service balance within 60 days, we reserve the right to sell your bicycle to recoup your service balance.

We do not sell product on-line, nor will Ecclestone Cycle ship product to customers.  Come visit us – our customer service in person is legendary.

We will not accept any form of payment over the phone.  Credit Card transactions will only be processed in the presence of the card holder, photo ID may be requested.



Here at Ecclestone Cycle we offer a 15-day satisfaction guarantee for new, in-stock bicycle purchases (custom ordered bicycles excluded).  We want you to love your new bicycle, if it is not all that you expected, please come visit us and we’ll ensure you’re riding a bicycle perfectly suited to you!   Bicycles are non-refundable. However, within the 15-day satisfaction period, we will exchange a bicycle for one of equal or greater value.  Bicycles returned for exchange will be assessed for wear and tear before the exchange is completed.  Charges will be applied for the cleaning of a bicycle, or for the replacement of parts due to scratches, rips, dents, drive-train wear, or dirt (tires).

Clothing, Accessories and parts are eligible for a return or exchange.  We offer 15-day full refund or exchange. The item must be unused, in the original packaging, and have all the original tags attached.  The original receipt is required for processing.

All Sale/Discounted items, Cycling Shorts, Swim Suits, Swim accessories (including but not limited to: fins, caps, goggles, pull buoys, kick boards, paddles, snorkels) and Undergarments are Final Sale.

Custom ordered items are non-refundable, are subject to a 20% restocking fee, and the balance will be awarded in store credit only.



Warranties are against Manufacturer Defects.  We will act on your behalf to process warranties deemed as defects with the Manufacturers and Suppliers we represent.  As the consumer you are solely responsible for the return shipping costs as well as any labour required to un-install/re-install the defective item.  The original proof of purchase is always required, as are photos clearly depicting the defect. Warranties are non-transferable, are not applicable to any online or used purchases.  Misuse or abuse of a product will void warranty.

Years Serving
& Counting Smiling Customers
Charity Groups
Of Cable Installed = Smooth Shifting!


Due to Covid-19 safety protocols and an increased love and interest in cycling we are experiencing a surge in volume of  bicycle service, sales, and correspondence.  As we strive to communicate and service each and every request in the safest possible manner with reduced staffing and supply, we apologize that things are taking longer than normal to process.  We kindly ask for your patience as we are entirely committed to serving you and all your cycling needs.

We are currently operating at an 8 person capacity in accordance with the Government of Ontario Guidelines for safe social distancing. We look forward to welcoming you into our shop and signing in your bicycles for repair during posted business hours.

Questions? Looking for a New Bike or Gear, need Service - simply contact the shop: or phone 705-645-1166.   We will be in touch as soon as possible to answer your questions (e-mail is best - as we can respond with the greatest detail).

Please note, shopping/service experiences are not quite back to normal (which is equally awkward and saddening for us too).  Test riding, trying on clothing and helmets are permitted with the assistance of a personal shopper for ensuring safety protocols.  Only 8 customers are permitted to enter the shop at a time to provide the safest shopping and working environment possible. We cannot offer drop-in/ride-by bicycle repairs at this time.  All bicycles needing repair are required to be signed in.

Bicycle and Service Parts Availability

Yup it's true. Bicycles and parts continue to be in very high demand with extremely limited availability - so some forms of service we just will not be able to complete. That said, we do have a few bicycles in stock and more are expected in the coming months. Take advantage of our Bicycle Match Maker program to purchase or reserve an in-stock or in-coming bicycle. E-mail us today.

Please ride with us as we work to accommodate all your needs in these unprecedented times.

Thank you ever so much for all your support, we adore your commitment to us and to cycling!