SERVICE

Our mechanical service is legendary.  From our beginnings as a one-man-show, to four full service bays – we’re passionate about ensuring your bicycle is safe, comfortable and singing.  Folks come from far and wide just to have their bicycle serviced at Ecclestone Cycle. We use plain language and listen to your needs.   Simply roll on into our service department, we’re here to help!

CLEAN & LUBE SERVICE

$20

The best thing you can do for your bike is keep it clean.  While we sell all the goodies for you to keep your own ride clean and lubricated, we totally understand if you’d like us to do the dirty work!  Love your bike and have us keep your bicycle looking fresh while boosting your drive train’s performance.

• Full Bicycle Bath detailing frame, wheels and hubs
• Drive Train Cleaning
• Chain Lubricated

*Extra fees will apply if your bicycle is a disaster area

GENERAL TUNE

$50

This is the best way to keep your bike operating at its finest.  Recommended paired with a Clean & Lube Service for the annual servicing of your bicycle, and before events/cycling holidays/races.

• Safety Inspection of the frame, plus securing all bolts, components and accessories
• Front & Rear Brake Inspection & Adjustment
• Front & Rear Shifting Inspection & Adjustment
• Drive Train Inspection
• Standard Wheel Truing
• Tires Inflated
• Labour included for the installation of any cables or brake pads required
• Chain Lubricant applied
• Test Ride

*Extra Fees and Labour charges apply for installation of any selected accessories or required parts

SWEEP TUNE

$30

A quick way to get your bicycle safe and back on the road or trails

• Safety Inspection securing all bolts, components and accessories
• Front & Rear Brake Adjustments
• Front & Rear Shifting Adjustments
• Tires Inflated
• Chain Lubricant Applied
• Test Ride

*Extra Fees and Labour charges apply for installation of any selected accessories or required parts

WARRANTY SERVICE

LIFETIME ADJUSTMENT WARRANTY

Our commitment to Outstanding Quality and Customer Service

All new bicycles purchased at our Purple Shop come with a Lifetime Adjustment Warranty. This lifetime of free adjustments will help you maintain your bicycle in top operating condition; covering fit, shifting and braking adjustments, minor wheel truing, and safety check-ups.

As a new bicycle owner, you’ll receive a Sweep Tune FREE, whenever you bring in your bicycle for Warranty Adjustment Service…a huge savings and unbeatable customer service commitment.  We want you to love riding your bicycle and we’re devoted to helping you!

The best things you can do to keep your bicycle in top condition are to 1 – keep your ride clean and well lubricated, 2 – visit our friendly mechanics with any questions you may have, and 3-utilize your Lifetime Adjustment Warranty frequently (yes- often!). Your Lifetime Adjustment Warranty will be void should you neglect or abuse your bicycle (eg. leave it outside season over season, back over it with the family vehicle, crunch it so badly that it resembles a ball of mangled parts).  Lifetime Warranty Adjustments do not include installation of any parts, including tubes, cables or brake pads, nor does it include overhauling any part,  cleaning and lubrication, or flats;  regular charges will apply for these services.

We recommend you take the time to read the owner’s manual and register your bicycle on-line with the manufacturer.  We’re here to answer any questions you may have.

We offer Clean & Lube Services, and stock all the supplies and tools required for you to keep your bicycle clean, lubricated, and singing at home too.

SERVICE & REPAIRS

We can fix, build, replace, service and love all things bicycle.  Just swing into our service department to discuss your specific wishes.  We’re here and we’ve got the skills and the tools!  Below is a list of a few more of the services we regularly perform.  Plus we also provide full custom bicycle fittings in our fit studio.

• Flats!
• Brake Bleeds
• Seat Post Service
• Wheel Truing and Custom Wheel Building
• Tubeless and tubular installs
• Bike Boxing for shipping and travel
• Drive Train Deep Cleaning
• Bar Tape install
• Headset and Bottom Bracket Overhauls
• Suspension Service and Oil changes
• Off season complete overhauls and deep cleans – really the full spa treatment for your bicycle

customer testimonials

Shawna
I just wanted to let you know what a fabulous first impression you have made! My son and I stopped in on Monday for the first time and were pleasantly surprised by your exceptional customer service.  I didn’t see any reason to drive to Bracebridge to shop at yet another bike shop. I stand corrected.  We were so impressed with every aspect of your business and will most certainly be bringing a good portion of our business to you.  What really sold me, and stands out over most retailers these days, is the quality of service. Three young men were working that morning and we were first greeted while we were still on the porch!  I don’t think it would have mattered if we were looking at a $1000 bike or a $14 light, the staff took plenty of time to answer any questions we had in a knowledgeable, friendly and patient way. Now that’s refreshing! Thanks for proving that exceptional customer service still exists!
Huntsville

Best customer service, run by a great family and staff. I bought my bike here and I also have it serviced regularly. First class business. I would highly recommend the purple bike shop.

CRAIG

BRACEBRIDGE

Best bike shop in Ontario. Outstanding selection of bikes and bike accessories with incredible customer service . Highly recommended

HEATH

TORONTO

Ecclestone truly is the best bike shop around. From tune-ups to gear they help you feel like you can get the most out of your biking experience and no question is ever treated like a stupid one. Being new to town, I had tried a few other bike shops before finding Ecclestone and always left feeling like I was never going to be part of their 'club'! Ecclestone will forever be my go-to shop. They have a great, relaxed social atmosphere that makes it a pleasure to shop in. The staff is by far the friendliest in town. Great job guys, thanks for everything!

KELLY

BRACEBRIDGE

Nightmare Squeak! I showed up with a "small problem" at about 15 minutes before closing that turned into a major puzzler! Not once did Ian mention the closing time or look at the clock! He stayed working on my bike WELL after closing to get me on my way and then tried NOT to charge me his full rate! Absolutely un-matched customer service and friendly interaction. In a world of fading customer service, Ian and his team stand as an example of the best! Thanks again!

JOHN

WATERLOO

Stopped in last week looking for info on places to ride in the area. Got great advice and had a blast exploring the mountain bike trails. Shop looked great with a great variety of bikes and gear. Thanks for the advice, great shop, great people!

MATT

OUT OF TOWN

Very friendly and extremely knowledgeable and caring about their customers

JENNY

BRACEBRIDGE

By Far the best customer service imaginable in a bike shop. Ian's attention to detail and his attention to his customers makes it feel more like hanging out in friends garage than it does a bike shop. I drive all the way up from St. Catharines to deal with Ecclestone because no other bike shop comes close.

KAM

ST.CATHERINES

Stand up people, helpful in the community! Thank you for your wonderful act of kindness!

SHANNON

BRACEBRIDGE

My hometown bike shop. Even though I only get small bits and bobs there, they are always friendly and helpful. Great guys!

ROBERT

BRACEBRIDGE

In town for a week, desperately needed help with a Mtn bike. Ian, the store owner, looked after me immediately. A great experience and I recommend the store to anyone. Fantastic!

KIRBY

ALABAMA

Just wanted to thank you for your help on Saturday in order that I can race on Sunday! I wish all the bike shops were more like yours.

ANONYMOUS

EARTH

Always excellent service. Great Atmosphere I drive an hour anytime I need parts or service. Nothing else compares.

PAUL

BARRIE

Ecclestone Cycle is the best bike store you will ever enter, the moment you walk in you'll have someone come right up to you & ask if you meed help. Just overall a nice positive attitude from everyone that is there!

DEXTER

MUSKOKA

25
Years Serving
Cyclists
6014
& Counting Smiling Customers
13226
Bicycles
Serviced
77
Charity Groups
Supported
11213
Flats
Repaired
19.2km
Of Cable Installed = Smooth Shifting!